Privacy Policy

This privacy policy applies between you, the User of this webite and Lalele Fibre Arts, the owner and provider of this website. 

Lalele Fibre Arts takes the privacy of your information very seriously.

This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the website. 

This privacy policy should be read alongside, and in addition to our Terms and Conditions which can be found at: https://www.lalelefibrearts.com/terms-and-conditions

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data: All information that you submit to Lalele Fibre Arts via the website. The definition incorporates, where applicable, the definition provided in the Data Protection Laws. 

Cookies: A small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details about cookies will be set out below under ‘Cookies’. 

Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the EU General Data Protection Regulation (GDPR) and any national implementing laws, regulations and secondary legislation. 

GDPR: General Data Protection Regulation (GDPR)

Lalele Fibre Arts “we” or “us”: Hannah Visan trading as Lalele Fibre Arts. 

User or “you”: Any third party that accesses the website and who is not employed by Lalele Fibre Arts and acting in the course of their employment or engaged as a consultant or otherwise to Lalele Fibre Arts and accessing the website in connection with the provision of these services. 

Website: The website ‘www.lalelefibrearts.com’ and any sub-domains of this site unless expressly excluded by their own terms and conditions. 

Scope of this privacy policy

This privacy policy applies only to the actions of Lalele Fibre Arts and Users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links that we may provide to social media websites. 

For purposes of the applicable Data Protection Laws, Hannah Visan of Lalele Fibre Arts is the “data controller”. This means that Hannah Visan of Lalele Fibre Arts determines the purposes for which and the manner in which your data is processed. 

Data Collected

We may collect the following Data, which includes personal Data from you: 

  • Name
  • Contact information such as email address. 
  • IP address (automatically collected). 
  • Web browser type (automatically collected)

in each case, in accordance with this privacy policy.

Data that is given to us by you

Lalele Fibre Arts will collect your Data in the following ways: 

  • When you contact us through the website, by email or through other means. 
  • When you make payments to us, through this website, or otherwise. 
  • When you elect to receive marketing communications from us. 
  • When you apply to be a test knitter/crocheter for us. 

in each case, in accordance with this privacy policy. 

Data that is collected automatically

When you access the website, we will collect your Data automatically for example, 

  • We automatically collect some information about your visit to the website. This information helps us to make improvements to the website content and navigation and includes your IP address, date, time and frequency with which you access the website and the way you interact with its content.
  • We will collect your Data automatically via cookies, in line with the cookie setting on your browser. For more information about cookies and how we use them on the website, see the section below headed ‘cookies’. 

The use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used for the following reasons:

  • Improvement of our products/services.
  • Transmission of email marketing material/newsletters that may be of interest to you. 
  • Transmission of test knitting/crochet emails. 

in each case, in accordance with this privacy policy. 

We may use your Data for the above purposes if we deem it necessary for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances, see the section below headed ‘Your rights’. 

For the delivery of direct marketing material/newsletters as well as test knitting/crochet opportunities sent to you by email. we’ll need your consent whether via an opt-in or a soft oplt-in. 

  • A soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, when you contact us or request to be added to newsletter or patter tester lists). Under ‘soft opt-in’ consent, we will take your consent as given unless you opt-out.
  • For other types of marketing, we are required to obtain your explicit consent, that is, you need to take positive and affirmative action when consenting, for example, checking a tick box that we’ll provide. 

You have the right to withdraw your consent at any time. To find out how to withdraw your consent, see the section headed ‘Your rights’ below. 

Keeping Data secure

We will use commercially reasonable technical and organisational measures to safeguard your Data. However, no security system is completely impenetrable and you should understand the risks posed when accessing the internet. 

If you suspect any misuse, loss or unauthorised access to your Data, please let us know immediately via this email address: hannah@lalelefibrearts.com 

Data retention

Unless a longer retention period is required by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted. 

Your rights

You have the following rights in relation to your Data: 

  • Right to access: The right to request copies of the information we hold about you at any time or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 
  • Right to correct: The right to have your Data rectified if it is inaccurate or incomplete. 
  • Right to erase: The right to request that we delete or remove your Data from our systems. 
  • Right to restrict our use of your Data: the right to “block” us from using your Data or limit the way in which we can use it. 
  • Right to data portability: The right to request that we move, copy or transfer your data. 
  • Right to object: The right to object to our use of your Data including where we use it for our legitimate interests. 

To make enquiries, exercise any of your rights set out above, or to withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: hannah@lalelefibrearts.com

If you are not satisfied by the way a complaint you make in relation to your Data is handled by us, you may refer your complaint to the relevant data protection authority. 

Transfers outside the European Economic Area (EEA)

Data which we collect from you may be stored, processed in and transferred to countries outside of the European Economic Area (EEA). For example, our servers are located in the United States of America. 

We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Data. This could be by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission or by signing up to the EU-US Privacy Shield Framework in the event that the organisation in receive of the Data is based in the United States of America.

To ensure that your Data receives adequate levels of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures that your Data is treated by those third parties in a way that is consistent with the Data Protection Laws. 

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of those websites. The privacy policy does not extend to your use of such websites. You are advised to read the privacy policy statement of other websites prior to using them. 

Billing information

When you wish to purchase a product, you will be required to provide certain information to our third party payment providers, for example, PayPal. This is pursuant to the terms and conditions of their privacy policies and terms of use. 

Such information may include, but not be limited to, debit card number, credit card number, expiration date, billing information. Such information is called the “billing information”. You authorise our third party providers to collect, process and store your blling information. Lalele Fibre Arts does not store or process your billing information. 

Cookies

This website may place and access certain Cookies on your computer. Lalele Fibre Arts uses cookies to improve your experience of using the website and to improve our range of products. Lalele Fibre Artss has taken steps to ensure that your privacy is protected and respected at all times. 

All Cookies used by this website are used in accordance with ccurrent EU Cookie Law. 

Before the Website placed Cookies on your computer, you will be presented with a message bar requesting that you consent to those Cookies. By giving your consent to the placing of Cookies, you are enabling Lalele Fibre Arts to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of the website may not function fully or as intended. 

This website may place the following cookies: 

Strictly necessary Cookies: These are Cookies that are required for the operation of our website. They include, for example, Cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

Analytical and performance Cookies: They allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences, for example, your choice of language. 

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links that you have followed. We will use this information to make our website and the advertising displayed on it, more relevant to your interests. 

You can choose to enable or disable Cookies in your internet browser. For further details, please consult the help menu in your internet browser. 

You can choose to delete Cookies at any time, however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

For more information generally on Cookies, including how to disable them, please refer to www.aboutcookies.org. You will also find details on how to delete cookies from your computer. 

Third party analytics

We use third party analytics services, known as Google Analytics to evaluate your use of the website, compile reports on user activity, location data,, performance metrics and collect and evaluate  other information relating to the website and mobile and internet usage. 

These third parties use cookies to  analyse and provide us with the data. By accessing the website, you consent to the processing of Data provided about you by Google Analytics in accordance with this privacy policy.

For more information about Google Analytics including how to opt out from certain data collection, please visit https://www.google.com/analytics. If you opt out of any service, you may not be able to use the full functionality of the website. 

Third party advertising

The website uses third party advertisements through Google Adsense to help us bring you the best content, in the most accessible way. 

Google Adsense use Cookies to display ads based on your previous visits to this website as well as other websites. 

Google’s use of these advertising Cookies, enables Google and its partners to serve ads to you based on your visit to this website and others on the internet. This allows them to show ads that may be of more interest to you, based upon your Cookie history. 

You may opt out of receiving personalised advertising by visiting Ads Settings. Alternatively, you can opt out of third party use of cookies for personalised advertising by visiting www.aboutads.info

Children

We do not knowingly collect Data from children under the age of 13 through the website. If you are under the age of 13, do not give us any personal Data. Parents and Guardians are encouraged to monitor internet usage to help enforce our privacy policy by instructing children never to provide information through this website without express permission. If you have reason to believe that a child under the age of 13 has provided personal Data to us, please contact us by this email: hannah@lalelefibrearts.com and we will endeavour to delete that information from our systems. 

General

You may not transfer any of your rights under this privacy policy to another person. We may transfer our rights under this privacy policy where we reasonably believe that your rights will not be affected. 

If any court or competent authority finds that any provision in this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.  

Changes to this privacy policy

Lalele Fibre Arts reserves the right to change this privacy policy as we may deem it necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use off the website following the alterations. 

You may contact Lalele Fibre Arts by email at hannah@lalelefibrearts.ccom

Policy date:  20 September 2019